Frequently Asked Questions
How accurate is the program?
Which currencies does the program handle?
Why is this guarantee so important?
How can I get my money back from the banks?
How many bank accounts will the program handle?
Will the program handle all types of home loan accounts?
How many years may I check?
I have checked two years worth of statements and not found an error. Can I assume all my statements will be clean?
What if interest rates etc. change during the month?
Will it handle leap years?
Do I have to enter all transactions?
I have heard of firms that provide a similar service.
Is it easy to use?
How is the program delivered?
How long does delivery take?




How accurate is the program?

With your Loan Watchdog Pro software not only are you guaranteed to find errors in your bank statements (see below for details). The Loan Watchdog Pro software uses the internationally accepted formula for the calculation of bank interest. As a result the banks have to take the results seriously; they have to accept the print-out which means you will get your money back.

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Which currencies does the program handle?

Loan Watchdog Pro can handle all currencies available. The default currency is depending on the regional settings of your Windows ($ for the US and Australia, € for Ireland, £ for the UK etc.).

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Why is this guarantee so important?

There are a few other pieces of software on the market that "claim" to be accurate, we know about them because we have checked them all out. We checked them because wanted to make sure that you have the very best tool available to get your money back from the banks. That's why we are prepared to GUARANTEE the results you will get with our software (you will find that no other software will actually guarantee you results .. and why do you think that is?) Everyone knows that "you get what you pay for". Why would you risk what is potentially thousands of dollars of your own money on some piece of "free ware" that you got off the front of some magazine? Exactly, it just isn't worth the risk (and embarrassment) of it getting it wrong.

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How can I get my money back from the banks?

The software comes with "fill-in-the-blanks" letter for you to complete and send to your bank along with copies of your statements and a print out from the software showing how the interest should have been calculated. The Banks want to give you your money back, the head of corporate relations of a major bank has said "When someone comes to us and says ‘You’ve done something wrong, then we don’t quibble, we do something about it.".

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How many bank accounts will the program handle?

As many as your hard disk can hold. It has been designed to allow Accountants in Practice to store all of their clients' records. i.e. thousands of accounts.

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Will the program handle all types of home loan accounts?

With the hundreds of home loan "products" on the market we are yet to find a loan type what the program could not handle. From our main page click on the ACCOUNTS button for more details.

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How many years may I check?

For as many years as you have the records. If you find an error in and old statement don't forget to use the mistake compounder to get back every cent you are owed. The compounding affect of the interest on the error can be very significant over time and even at a low interest rate the error could double or triple in size.

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I have checked two years worth of statements and not found an error. Can I assume all my statements will be clean?

Definitely not. You may even check 3 years worth of statements and find no errors and then suddenly you will start to find them. Some errors are computing errors and occur consistently and others are human error and only occur sporadically. The chances of your statements being error free is quite remote but if you are concerned check out our Success Guarantee on the home page.

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What if interest rates etc. change during the month?

Not a problem the option is available to enter interest rate changes and the effective date of the change. It is during these times that it is double important to check your statements for errors.

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Will it handle leap years?

Yes! You may find that the banks have not given you the benefit of Leap Years.

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Do I have to enter all transactions?

Yes

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I have heard of firms that provide a similar service.

There are several firms that provide this service. They charge around $55 per monthly statement to check for you and a 20% "success fee" on the bank’s refund. So the costs you are looking at are $55 x 12 = $660 plus the "success fee".

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Is it easy to use?

Yes! There are just four simple steps to go through to check your statements. It should only take the average person about an hour to check a years worth of statements.

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How is the program delivered?

You will have immediate access to a download version of the software so you can begin checking your statements immediately. The download is approximately 9 Megabytes. To download this will take approximately 2 minutes if you are on Broadband or 20 minutes if you have a Dial Up connection.

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How long does delivery take?

Your access to the digital download is immediate.

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